Firenze Basic Travel Info.

Useful information for Tourists

Italy’s telephone prefix/country code is 0039 and the prefix of Firenze/Florence city is 055. Firenze main Railway station name is Firenze S.M.N(Santa Maria Novella) i.e the main railway station and its very close to the city centre and many tourist points of this beautiful city.

Local Bus / Tram Service Mobile App.

If you want to travel by bus/tram you must install these apps on your mobile to calculate distance and choose right bus for the destination stop from your current location. A local bus ticket cost is 1,50 cents and its validity is 90 minutes. Bus tickets are available at Tabacchi Shops and also from automatic machines at tram stations. Here are the names of mobile apps.

• Ataf
• Moovit

You can also Purchase a ticket by sending sms at 4880105 by typing the word "ATAF". Its validity is 90 minutes. You just have to wait for confirmation txt before board on bus/tram after sending messege so that you can exihibit at the time of verification while travelling.

Order FOOD using Mobile App.

To order food using your mobile app. Please install these apps from play store/App Store and order food from your desired Restaurant/Pizza Shop while sitting at your HOTEL/home.

• Deliveroo
• Just Eat 

Smart BIKE Riding using Mobile App.

If you want to avail smart bicycles ride service that operates with the mobile application and payment is online with your credit card after registering with this mobile app. You just need to scan the barcode and utilise the service. The mobile application name is given below 

• Mobike   

MUSEUM Reservation in Florence

Here is given below link for booking of tickets in MUSEUM in Florence.

https://www.florence-museum.com/booking-tickets.php

MOST BEAUTIFUL SQUARES OF FLORENCE 

• Piazza della Stazione
• Piazza Santa Maria Novella 
• Piazza Santa Croce
• Piazza dell' Independenza
• Piazza del Duomo
• Piazza della Libertà 
• Piazza della Repubblica
• Piazza della Signoria
• Piazza Santa Croce
• Piazza de' Pitti
• Piazzale Michelangelo (A square with the panoramic view of the entire city)

Ponte Vecchio Bridge

Another beautiful place in florence is Ponte Vecchio Bridge. Its over River Arno and there are many jewelery shops in this area. It is most beautiful place having a traditional background.  

Travelling by Train

Here is given below website of Railway/trains. You can see time table of trains and even book your ticket online.

Frecciarossa high-speed trains, operated by Trenitalia, reach speeds of 250 miles per hour (400 km/h) and offer maximum comfort, making trips between Italian cities as smooth and short as possible. 

Frecciargento is a high-speed train of the Italian national train operator, Trenitalia, and a member of the train category Le Frecce. The name, which means "Silver Arrow," was introduced in 2012 after it had previously been known as Eurostar Italia.Frecciargento trains operate at speeds of up to 250 km/h (160 mph).

Italo is the perfect way to discover Italy by train. Italo offers travelers added comfort with larger windows, wider seats, more elbow room, smoke-free and air conditioned cars, plus the convenience of WiFi. The multi-lingual staff and lounge access (in the stations) make every journey a pleasure. The network offers service from Venice to Rome (stops in Padua, Bologna & Florence) and from Milan to Salerno (stops in Bologna, Florence, Rome & Naples).

http://www.trenitalia.com

https://www.italotreno.it

Travelling by Flix Bus

Here is given below website of Flix Buss. You can see time table of buses and even book your ticket online.  

https://www.flixbus.it/ 

Travelling by BlaBlaCar

Here is given below website of BlaBlaCar. You can see time table and even book  online your journey.  

https://www.blablacar.it/ 

Bus Service From Florence to Pisa Airport

If you are looking for bus service from Florence to Pisa Airport. Here is given below web-link to buy ticket and see time table to manage your tour.

https://www.airportbusexpress.it/

HOW TO GET TO FIRENZE AIRPORT

You can go to FIRENZE AIRPORT by using Tram T2. You can buy a tram ticket from any tram stop or Tabacchi shops.Its cost is 1,50 €.

You can see more info and time tables at https://www.gestramvia.it/

HOW TO GET TO VILLA COSTANZA (BUS STATION)

You can go to VILLA COSTANZA (BUS STATION) by using Tram T1. You can buy a tram ticket from any tram stop or Tabacchi shops.Its cost is 1,50 €. 

You can see more info and time tables at https://www.gestramvia.it/

Florence Tourist Information Centers

Here is given information regarding tourist information centres. They can guide you about the attractions of Florence and the region of Tuscany.

Those Information Centres are available at the following addresses:

Address:

Via Camillo Cavour, 1 – 50123 - Firenze.

Phone:

(0039) 055 290 832 or (0039) 055 290 833

Address:

Borgo Santa Croce, 29 -50122 – Firenze.

Phone:

(0039) 055 234 0444

Address:

Piazza Della Stazione, 49 – Firenze.

Phone:

(0039) 055 212 245

Tourist Information Centres remain closed on Sunday afternoon.

Other Useful Numbers

• Police – 113
• Carabinieri - 112
• Questura Phone - 05549771
• Prefettura Phone - 05527831
• Ambulance (Medical Emergency Service Phone)  – 118
• Fire Brigade Phone – 115
• Taxi - 0554242, 0554390
• Car Assistance and Garage Services/ACI Car Breakdown Service Phone  – 116

Lost Property and Stolen Items

In case you lost/stolen your documents/ belongings or property, you must immediately go to a Police Station for the lost report there you’ll get help and advice.

Commissariato di polizia S.Giovanni
Address: Via Pietrapiana, 50r Firenze.
Phone: 055203911, Fax: 05520391370

Questura 
Address: Via Zara 2, Firenze
Phone: 05549771, Fax: 0554977616

Carabinieri - Comando Provinciale
Address: Borgo Ognissanti, 48
Phone: 05524811, Fax: 0552481705 

Lost or Stolen Credit card

• for Visa – call 800 877 232
• for MasterCard – call 800 870 866
• for American Express – call 800 872 000 (Via Dante Alighieri, 22 – Florence)
• for Diners Club – call 800 864 064

24/7 Open Pharmacy/ Medical Stores/ Chemist

Farmacia comunale , 13.

Addresses: interno Stazione Firenze S. M. Novella
Phone: 055 289 435 - 216 761

Molteni
Addresses: Via Calzaiuoli, 7r Firenze.Phone: 055 289 490

All’Insegna del Moro
Addresses: Piazza S. Giovanni, 20r Firenze.Phone: 055 211 343